SAVE IT-Monitoring
Maximize Your Uptime With Data Center Hardware Monitoring
SAVE-IT is a fully automated maintenance service. It streamlines the hardware support process and helps data centers worldwide increase their uptime.
Our data center hardware monitoring solution proactively identifies hardware issues, opens incident tickets, and performs an initial problem triage. A technician is then dispatched directly to your data center to resolve the issue, ensuring the service process is as efficient as possible.
Proactive Error Protection
SAVE-IT Monitoring identifies issues proactively 24/7 without any customer intervention.
Faster First-Aid Solutions
More detailed alerts lead to better-prepared responses and a higher resolution rate on the first attempt.
Fully Supported
Our SAVE-IT hardware monitoring software supports all storage, server, and network equipment, as well as all OEM vendors currently supported by SAVE Data Center Support.
Faster Response and Repair Times
As soon as an issue is detected, the SAVE-IT hardware monitoring tool automatically creates a ticket for immediate repair.
Ultimate Security
We implement security features based on the individual needs of the customer, ensuring that non-public data is never viewed or transmitted.
Simple Implementation
SAVE-IT Monitoring is delivered as a value-added service for supported storage systems and includes consultative implementation with your IT team.
Accurate Part Identification
Each generated ticket includes the machine type, serial number, part number, and error description.
Non-Disruptive
Automated detection and ticket generation allow your IT staff to focus on other data center priorities.
Supported Products
Automate Your Maintenance Process With SAVE-IT Monitoring
The SAVE-IT Monitoring platform provides 24/7 monitoring of storage, network, and server hardware, so you don’t have to. Whenever an event is detected through our data center hardware monitoring software, SAVE-IT Monitoring automatically creates a ticket with all the necessary details to resolve the issue—without the need to call us.
-
Prevent Alert Fatigue: Receive only notifications for events that require action.
-
Faster Repair Times: Reduce average repair time by 31% and qualify for our First-Time Fix Guarantee.
-
Vendor-Independent Interface: Supports a wide range of OEMs, platforms, operating systems, and generations.
-
Excellent Security: Security features tailored to your business’s unique needs, with all data sent to SAVE-IT Monitoring encrypted via SSL.
-
Efficient Problem Resolution: Minimize the average steps needed to resolve an issue from 8 to just 2.
With SAVE-IT Monitoring, you optimize your data center management and maximize system uptime.
Also for Hardware Supported by the OEM
Save Even More Time with SAVE-IT Monitoring
​
With SAVE-IT Monitoring, you take another step in efficiency. Our advanced monitoring detects issues and manages the entire process of OEM tickets, where your first contact with the OEM is immediately escalated to a second-line triage.
​
-
Quick Response: SAVE reacts immediately to your email request and gathers all the necessary details regarding the service incident.
-
OEM Tickets Managed: SAVE opens the incident ticket with your current OEM service provider and handles it completely on your behalf.
With SAVE-IT Monitoring, you benefit from a seamless, streamlined experience, allowing you to focus on what really matters.
